Privacy Policy

totalhealth Pharmacy is a trading company of Pharmasave Holdings Ltd., at the registered address-  Totalhealth, 43 Northwood Court, Santry, Dublin 9, D09 V184, Company Registration IE 499949. Pharmasave Holdings Ltd. respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003.

The purpose of this Privacy Policy is to explain how we deal with any personal data you provide us with while visiting this website and using the app. If you are unhappy with our Privacy Policy, you should not use this website or the app. By visiting the totalhealth Pharmacy website or using the app, you are accepting the terms of this Privacy Policy. Any external links are provided for convenience purposes only and does not imply any relationship between Pharmasave Holdings Ltd., and the owners of the website or app containing the linked material.
Pharmasave Holdings Ltd., is committed to protecting your privacy, and at the same time we endeavour to use any data we collect to provide the best possible service.

Data Collection:
We collect two types of data from customers:
1. Personal Data:

• Website Enquiry Forms: This website collects personal data from you via our website enquiry forms which you may use to contact us with enquiries. You submit information to us voluntarily and agree to the use of the personal data you provide as described in this policy. 
• Promotions: From time to time we may collect information related to a promotional activity.
• VIP Loyalty Programme:  Personal data as well as the details of the amount and description of purchases made with the VIP Loyalty Card, together with some analysis of such purchases, will be retained. If you opt-in to receiving communication from totalhealth, we may from time to time send you information, including offers of goods & services and competitions. Data provided to totalhealth will not be shared with any other party and is carefully managed under GDPR guidelines. Your participation in totalhealth VIP Loyalty Programme constitutes your acceptance of these terms and conditions. 
• Totalhealth Pharmacy App: Personal data submitted in registering for the totalhealth Pharmacy App and in using the app is stored under GDPR and Pharmacy regulation guidelines. Your registration to use the app constitutes your acceptance of these terms and conditions.

​2. Non Personal Data:

• Website Data: Like most websites we collect general analytical data on all visitors to our website for example monitoring the numbers of visitors to the site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
• App: Like most app we collect general analytical data on the number of users of the app. This non-personal data comprises information that cannot be used to identify or contact you.
• ​Social Media Competitions: Open to residents of the Republic of Ireland and over 18's only unless specified as open to those under 18.  Winners name and image may be used for promotional material. Not open to employees of totalhealth Pharmacies or their immediate relatives.

Data Storage:

Pharmasave Holdings Ltd., will use the data you supply solely to answer an enquiry, respond to a promotional activity or in connection with the VIP Loyalty Programme or App.
Pharmasave Holdings does not share, sell, trade or rent your personal data outside of Pharmasave Holdings or any of its associated companies.
totalhealth Pharmacy website is an Irish based website and takes reasonable care to comply with the requirements of the Irish Data Protection Act with regard to the personal information you supply on this site.

Updating, verifying, or deleting personal data:
You have a right to have your data corrected, if inaccurate or in certain circumstances deleted. Please forward any such requests to info@totalhealth.ie

Social Media:

1. Social Media Plugins

• This site contains social media plugins including but not limited to Facebook, LinkedIn, Twitter, Instagram & YouTube. All social media plugins are indicated by their respective logo.
• When you access our website, no link is created to the servers of the social media links and no data is transmitted. If you click on any of the social media buttons, a new window will open in your browser. If you are already logged into any of the social media platforms listed, the respective social media platforms will be notified  that you have accessed the corresponding page on our website.
• If you do not want your social media platforms to gather this information, log out of your accounts beforehand

2. Social Media Policy
We want our social media pages to be professional, informative, and interesting related to health, lifestyle, and beauty. This information is very often personal and social media is very public.

• Totalhealth cannot engage at a personal level with any customer on social media. Any conversation of this nature will be moved to a private setting.
• Users are asked not to post personal details such as full name, address, phone number, email address on any of our platforms.
• To protect your privacy, we will delete any posts that contain personal data.
• Totalhealth reserves the right to remove any obscene or derogatory comments, including those that reference an individual’s sex, race, colour, religion, age, nationality, marital status, sexual orientation, disability, or citizenship or those that are threatening or defamatory.

Disclaimer:

• This site is presented in good faith as a resource intended to be helpful to its users. However, for reasons of best practice, it is necessary that all usage of the site is governed by our Privacy Policy.
• The owners of this site will attempt to provide accurate information at all times but give no guarantee and accept no liability for the accuracy of information provided, nor any claims or assertions or omissions in advertisements or any other content on this site.
• This website contains links to other websites and the content of such websites. We are not responsible for the content of any such website that we are linked to or that is linked to this website. To the extent that it is legally permitted we disclaim all liability in respect of all such content.
• In proceeding to use this site, you accept that you have read, and you accept our Privacy Policy and disclaimers. You further accept that all consequences of your use of this site are your own responsibility and that you will not seek to act of any nature against this site or any persons associated with it.

Privacy Policy Changes:

• This Privacy Policy and disclaimers are subject to change from time to time. In using this site, you agree to adhere to any such change that may be in force. Any changes to this Privacy Policy will be posted on this site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.